Privacy Policy

Last updated: 2026

Markyto Technology ("Markyto", "we", "us") operates markyto.com and the Markyto EMS platform. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or use our services.

Who we are

Markyto Technology
26 Orchard Way, Brandon, MB R7A 7S9, Canada
hello@markyto.com

Information we collect

Contact details you submit (name, email, company, message) via our contact form or email
Account and workspace data when you register for Markyto EMS (company name, users, business records you enter)
Usage and technical data (IP address, browser type, pages visited, analytics events) when you use our public site
Support and sales correspondence

How we use information

Respond to inquiries and provide services you request
Operate, secure, and improve Markyto EMS and our website
Send service-related communications (not unsolicited marketing without consent)
Comply with legal obligations and enforce our terms

Canadian privacy law

We design our practices with PIPEDA (federal), Quebec Law 25, BC PIPA, and CASL in mind. EMS customers act as controllers of their tenant data; Markyto processes that data to provide the service under contract.

Voice assistant & AI (Markyto EMS)

When a company enables the voice assistant, spoken or typed requests may be sent to Google Gemini using the API key configured by that company's administrator. Each organization supplies its own credentials; paid API usage is governed by Google's terms. Conversation history may be stored for continuity within the tenant. Administrators can disable voice or remove the API key in Company Settings.

Sharing & retention

We do not sell personal information. We use subprocessors (hosting, email, analytics) under appropriate agreements. We retain data as long as needed to provide services and meet legal requirements, then delete or anonymize it.

Your rights

Depending on your province, you may request access, correction, or deletion of personal information we hold about you. Contact hello@markyto.com.